HP Electronic HP Care Pack Advanced Unit Exchange Hardware Support

Productcode: UC296E | EAN/UPC: 0884420148791

€ 14,45 excl.btw

Electronic HP Care Pack Advanced Unit Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - business hours - response time: NBD - for HP Thunderbolt Dock G4, Travel Hub G2, Universal USB-C Multiport Hub, USB-C G5

Lower-cost alternative to onsite repair
Prepaid shipping label, materials and instructions for defective unit return
Convenient door-to-door service
Remote problem diagnosis and technical telephone support
Collection of defective unit
Standard coverage window
Access to electronic support information and services

Op voorraad: 107 stuk(s)

Levertijd:

Product:
HP Electronic HP Care Pack Advanced Unit Exchange Hardware Support

€ 17,48 incl. 21% btw € 14,45excl. 21% btw

Winkelwagen Offerte

Omschrijving

Product features

Remote problem diagnosis and support
HP will provide basic telephone technical assistance with installation, product configuration, setup and problem resolution. Prior to scheduling a unit exchange, HP may ask the customer to provide relevant information, start diagnostic tools and perform other supporting activities, at the request of HP.
Hardware exchange
If, in the judgment of HP, the problem cannot be resolved remotely, HP will replace the defective product or the customer-replaceable part with a same or more recent equivalent product or part. The customer's requested pick-up, collection and ship-to locations must be within the same country and must not require HP to pick-up or collect defective products or ship replacement products or parts through international customs.
Coverage window
The coverage window specifies the time during which the described services are delivered onsite or remotely. Service requests received outside this coverage window will be logged the next day for which the customer has a service coverage window.

Specificaties

General

Service Included

Replacement

Location

Shipment

Return Shipment

At manufacturer expense

Full Contract Period

3 years

Response Time

Next business day

Service Availability

Business hours

Details

Service & Support

Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: business hours
Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday
Technical support - web knowledge base access - 3 years
New releases update - 3 years

Compatibility Information

Designed For

HP 2012 120W Advanced Docking Station, 2012 230W Advanced Docking Station, 2012 230W Docking Station, 2012 90W Docking Station, 230W Docking Station, 3001pr USB 3.0 Port Replicator, 3005pr USB 3.0 Port Replicator, 3005pr USB3 Port Replicator, 90W Docking Station, Desk Dock, ElitePad Docking Station, Portable Tablet Dock, Retail Expansion Dock, Thunderbolt Dock 230W G2 w/ Combo Cable, Thunderbolt Dock G2, Thunderbolt Dock G2 with Audio Module, Thunderbolt Dock G4, Thunderbolt Dock with HDMI Adapter, Travel Dock, Travel Hub, Travel Hub G2, UltraSlim Docking Station, UltraSlim Docking Station 2013, Universal, Universal USB-C Multiport Hub, USB 3.0 Universal Port Replicator, USB Travel Dock, USB-C Dock G4, USB-C Dock G5, USB-C G5 Essential Dock, USB-C mini Dock, USB-C Travel Dock, USB-C Universal Dock, USB-C Universal Dock Non Flash, USB-C/A Universal Dock G2
HP Elite USB-C Dock G3, USB-C Hub

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

Productvideo

Heb je zelf een goede video voor dit product? Youtube video indienen

Beschikbare brochures

Gerelateerde producten

HPE Pointnext Tech Care Essential Service

Productcode: HV6H3E
EAN/UPC: 4549821435067

HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - response time: 4 h - for P/N: P17200R-B21, P17201-291, P17201R-B21, P27086R-B21, P27087R-291, P27087R-B21

Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance

Direct leverbaar

€ 3.810,82

Winkelwagen

HP Poly+ Partner - Extended service agreement

Productcode: P97600362
EAN/UPC:

Poly+ Partner - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD - for Studio R30, Small Room Bundle

Direct leverbaar

€ 212,71

Winkelwagen

HP Poly+ - Extended service agreement

Productcode: P48830112
EAN/UPC:

Poly+ - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for Poly VVX 350, 350 for RingCentral

Direct leverbaar

€ 14,63

Winkelwagen

Lenovo ServicePac On-Site Repair

Productcode: 00NT231
EAN/UPC:

Lenovo ServicePac On-Site Repair - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: 4 h - for System x3550 M5 5463

Parts and labor included for a complete service solution
On-site repair for convenient and efficient support

Direct leverbaar

€ 366,42

Winkelwagen

HP Electronic HP Care Pack Advanced Unit Exchange Hardware Support

Omschrijving

Specificaties

Productvideo

Beschikbare brochures

Reviews

Gerelateerde producten

HPE Pointnext Tech Care Essential Service

€ 3.810,82

HP Poly+ Partner - Extended service agreement

€ 212,71

HP Poly+ - Extended service agreement

€ 14,63

Lenovo ServicePac On-Site Repair

€ 366,42