Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus

Productcode: L7SM7C_3OS5PSP | EAN/UPC: -

€ 301,73 excl.btw

Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1

Priority access to ProSupport engineers 24x7, priority parts dispatch and collaborative third party assistance to quickly resolve hardware and software issues
Designated Technology Service Manager, an advocate for issue resolution and monthly reporting
Predictive analysis for issue prevention and optimization enabled by SupportAssist and Secure Remote Services (ESRS)
Proactive monitoring, issue detection, notification and automated case creation for accelerated issue resolution enabled by SupportAssist and Secure Remote Services (ESRS)

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Product:
Dell Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus

€ 365,09 incl. 21% btw € 301,73excl. 21% btw

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Omschrijving

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years

Response Time

Next business day

Details

Service & Support

Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday
Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For

Dell Latitude 7200 2-in-1, 7210 2-in-1, 7390 2-in-1, 7400 2-in-1

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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Omschrijving

Specificaties

Productvideo

Reviews

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