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HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention

Productcode: HY5B2E | EAN/UPC: -
12.307,71 excl.btw
Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: P55244-B21 - P55245-B21 - P55246-B21 - P55247-B21 - P55248-B21 - P55280-421 - P55281-421
Op voorraad: 178 stuk(s)
Levertijd:
Product:
HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention
14892,33 incl. 21% btw 12307,71excl. 21% btw
Voorraad: 178

Omschrijving

HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: P55244-B21, P55245-B21, P55246-B21, P55247-B21, P55248-B21, P55280-421, P55281-421

Specificaties

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 4 Years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 4 Years ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - visual remote guidance - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Product info support - web support - 4 Years ¦ Technical support - outage management - 4 Years ¦ Comprehensive defective material retention - 4 Years
Compatibility Information
Designed For
P/N: P05172-B21, P05172-B21#0D1, P05172-B21#ABA, P05172-B21#B19, P05172-B21#GTA, P05172R-B21, P05173-B21, P05173-B21#B19, P05174-B21, P05175-B21, P05175-B21#ABA, P05175-B21#B19, P05175R-B21, P39375-291, P39375-B21, P39375R-B21, P39379-291, P39379-B21, P39379R-B21, P42564-B21, P42565-B21, P42566-B21, P42567-B21, P43350-AA1, P43351-AA1, P43353-AA1, P43354-AA1, P43356-AA1, P43357-291, P43357-B21, P43357R-B21, P43358-291, P43358-B21, P55244-B21, P55245-B21, P55246-B21, P55247-B21, P55248-B21, P55277-421, P55278-421, P55279-421, P55280-421, P55281-421

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