HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention

Productcode: HY4U3E | EAN/UPC: -

€ 2.068,41 excl.btw

HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55275-421, P55276-421

Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance

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Product:
HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention

€ 2502,78 incl. 21% btw € 2068,41excl. 21% btw

Winkelwagen Offerte

Omschrijving

Product features

Extended support
The extended service agreement ensures your HPE Pointnext Tech Care products are always operating efficiently. With this dedicated support, you can minimize downtime and keep your systems running smoothly.
Reliable assistance
Gain peace of mind knowing that expert assistance is just a call away. This service provides you with access to Hewlett Packard Enterprise's experienced technicians, ready to address any issues and optimize your product's performance.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 3 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - knowledge base access - 3 years
Technical support - remote diagnosis - 3 years
Technical support - visual remote guidance - 3 years
New releases update - 3 years
Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web support - 3 years
Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Comprehensive defective material retention - 3 years

Compatibility Information

Designed For

P/N: P28947-B21, P28947-B21#B19, P28948-B21, P28948-B21#ABA, P28948-B21#B19, P28948R-B21, P39881-291, P39881-B21, P39881R-B21, P39882-291, P39882-B21, P39882R-B21, P39883-291, P39883-B21, P39883R-B21, P39886-291, P39886-AA1, P39886-B21, P39886R-B21, P40744-AA1, P40745-AA1, P40746-AA1, P42649-B21, P42650-B21, P55239-B21, P55240-B21, P55241-B21, P55242-B21, P55243-B21, P55272-421, P55273-421, P55274-421, P55275-421, P55276-421, R8V68A

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention

Omschrijving

Specificaties

Productvideo

Reviews

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