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HPE Pointnext Tech Care Critical Service

Productcode: HV6X1E | EAN/UPC: -
2.216,60 excl.btw
Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: P06962R-B21#UUF - P17077-B21 - P17078-B21 - P17079-B21 - P17080-B21 - P17081-B21
Op voorraad: 178 stuk(s)
Levertijd:
Product:
HPE Pointnext Tech Care Critical Service
2682,09 incl. 21% btw 2216,60excl. 21% btw
Voorraad: 178

Omschrijving

HPE Pointnext Tech Care Critical Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: P06962R-B21#UUF, P17077-B21, P17078-B21, P17079-B21, P17080-B21, P17081-B21

Specificaties

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Product info support - web support - 5 years ¦ Technical support - outage management - 5 years
Compatibility Information
Designed For
P/N: P06476-291, P06476-371, P06476-AA1, P06476-B21, P06476R-291, P06476R-B21, P06477-291, P06477-371, P06477-AA1, P06477-B21, P06477R-291, P06477R-B21, P06478-291, P06478-371, P06478-AA1, P06478-B21, P06478R-291, P06478R-B21, P06479-291, P06479-AA1, P06961-B21, P06961-B21#0D1, P06961-B21#ABA, P06961-B21#ABJ, P06961-B21#B19, P06961-B21#UUF, P06962-B21, P06962-B21#0D1, P06962-B21#ABA, P06962-B21#ABJ, P06962-B21#B19, P06962-B21#UUF, P06962R-B21, P06962R-B21#0D1, P06962R-B21#B19, P06962R-B21#UUF, P06963-B21, P06963-B21#0D1, P06963-B21#ABA, P06963-B21#ABJ, P06963-B21#B19, P06963-B21#UUF, P06963R-B21, P06963R-B21#B19, P17077-B21, P17078-B21, P17079-B21, P17080-B21, P17081-B21

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