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HPE Pointnext Tech Care Basic Service

Productcode: HV6Q7E | EAN/UPC: -
2.935,01 excl.btw
HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: P07597R-B21, P07598R-B21, P14278R-B21, P14279R-B21, R6V54A, R6V55A, R6V56A, R6V57A
  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance
Op voorraad: 178 stuk(s)
Levertijd:
Product:
HPE Pointnext Tech Care Basic Service
3551,36 incl. 21% btw 2935,01excl. 21% btw
Voorraad: 178

Omschrijving

HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: P07597R-B21, P07598R-B21, P14278R-B21, P14279R-B21, R6V54A, R6V55A, R6V56A, R6V57A
Product features
  • Reliable support
    With on-site service and next business day response time, HPE Pointnext Tech Care Basic Service ensures minimal downtime and swift resolution to hardware issues, keeping your operations running smoothly.
  • Comprehensive coverage
    Offering parts and labor as part of the extended service agreement, this plan covers all the essentials needed to maintain your hardware in good condition, ensuring peace of mind and operational reliability.
  • Dedicated availability
    Service availability from 8:00 AM to 5:00 PM, Monday through Friday, aligns with standard business hours, providing access to support when it's most likely needed, ensuring your business stays productive.

Specificaties

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 4 Years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - knowledge base access - 4 Years
Technical support - remote diagnosis - 4 Years
Technical support - visual remote guidance - 4 Years
New releases update - 4 Years
Extended service agreement - parts and labour - 4 Years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web support - 4 Years
Extended service agreement - parts and labour - 4 Years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
Designed For
P/N: P07594-291, P07594-B21, P07594R-B21, P07595-291, P07595-B21, P07595R-B21, P07596-291, P07596-B21, P07596R-B21, P07597-291, P07597-B21, P07597R-B21, P07598-291, P07598-B21, P07598R-B21, P14278-B21, P14278-B21#ABA, P14278-B21#ABJ, P14278-B21#B19, P14278-B21#UUF, P14278R-B21, P14279-B21, P14279-B21#ABA, P14279-B21#ABJ, P14279-B21#B19, P14279-B21#UUF, P14279R-B21, P14280-B21, P14280-B21#ABA, P14280-B21#ABJ, P14280-B21#B19, P14280-B21#UUF, P14281-B21, P14281-B21#ABA, P14281-B21#ABJ, P14281-B21#B19, P14281-B21#UUF, R6V54A, R6V55A, R6V56A, R6V57A

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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