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HPE Pointnext Tech Care Critical Service

Productcode: HV6P0E | EAN/UPC: -
13.854,49 excl.btw
HPE Pointnext Tech Care Critical Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: P07597R-B21, P07598R-B21, P14278R-B21, P14279R-B21, R6V54A, R6V55A, R6V56A, R6V57A
  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance
Op voorraad: 178 stuk(s)
Levertijd:
Product:
HPE Pointnext Tech Care Critical Service
16763,93 incl. 21% btw 13854,49excl. 21% btw
Voorraad: 178

Omschrijving

HPE Pointnext Tech Care Critical Service - Extended service agreement - parts and labour - 5 years - on-site - 24x7 - repair time: 6 hours - for P/N: P07597R-B21, P07598R-B21, P14278R-B21, P14279R-B21, R6V54A, R6V55A, R6V56A, R6V57A
Product features
  • Rapid repair service
    With a repair time of 6 hours and on-site service, downtime is minimized, ensuring your operations continue smoothly without significant delays.
  • Round-the-clock support
    Service availability 24 hours a day, 7 days a week, including technical support, means you're never left without help, no matter the time or day.
  • Comprehensive coverage
    The extended service agreement includes both parts and labor, providing peace of mind that there are no hidden costs or unexpected expenses for repairs.

Specificaties

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Product info support - knowledge base access - 5 years
Technical support - remote diagnosis - 5 years
Technical support - visual remote guidance - 5 years
New releases update - 5 years
Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Product info support - web support - 5 years
Technical support - outage management - 5 years
Compatibility Information
Designed For
P/N: P07594-291, P07594-B21, P07594R-B21, P07595-291, P07595-B21, P07595R-B21, P07596-291, P07596-B21, P07596R-B21, P07597-291, P07597-B21, P07597R-B21, P07598-291, P07598-B21, P07598R-B21, P14278-B21, P14278-B21#ABA, P14278-B21#ABJ, P14278-B21#B19, P14278-B21#UUF, P14278R-B21, P14279-B21, P14279-B21#ABA, P14279-B21#ABJ, P14279-B21#B19, P14279-B21#UUF, P14279R-B21, P14280-B21, P14280-B21#ABA, P14280-B21#ABJ, P14280-B21#B19, P14280-B21#UUF, P14281-B21, P14281-B21#ABA, P14281-B21#ABJ, P14281-B21#B19, P14281-B21#UUF, R6V54A, R6V55A, R6V56A, R6V57A

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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