HPE Pointnext Tech Care Basic Service with Defective Media Retention

Parts and labour

On-site

3 years

Next business day

9 hours a day / 5 days a week

Extended service agreement - parts and labour - 3 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 3 years ¦ Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 3 years

P/N: P04646-291, P04646-AA1, P04646-B21, P04646R-B21, P04647-291, P04647-AA1, P04647-B21, P04647R-B21, P04648-291, P04648-AA1, P04648-B21, P04648R-B21, P04649-291, P04649-B21, P04649R-B21, P04651-291, P04651-AA1, P04651-B21, P04651R-B21, P04652-B21#0D1, P04652-B21#ABJ, P04652-B21#B19, P04653-B21, P04653-B21#0D1, P04653-B21#ABA, P04653-B21#ABJ, P04653-B21#B19, P04653-B21#UUF, P04653R-B21, P04653R-B21#0D1, P04653R-B21#B19, P04654-B21, P04654-B21#0D1, P04654-B21#ABA, P04654-B21#ABJ, P04654-B21#B19, P04654-B21#UUF, P04654R-B21, P04662-B21, P04662-B21#0D1, P04662-B21#ABA, P04662-B21#ABJ, P04662-B21#B19, P04662-B21#UUF, P04848-B21, P04848-B21#0D1, P04848-B21#ABA, P04848-B21#ABJ, P04848-B21#B19, P05046-B21#0D1, P05046-B21#ABJ, P05046-B21#B19, P16696-291, P16696-B21, P16696R-B21, P17199-291, P17199-B21, P17199R-B21, P17200-291, P17200-B21, P17200R-B21, P17201-291, P17201-B21, P17201R-B21, P27086-291, P27086-B21, P27086R-B21, P27087-291, P27087-B21, P27087R-291, P27087R-B21