HPE Pointnext Tech Care Basic Service with Defective Media Retention

Productcode: HV6A5E | EAN/UPC: -

€ 1.920,14 excl.btw

HPE Pointnext Tech Care Basic Service with Defective Media Retention - Extended service agreement - parts and labour (for server with OneView) - 3 years - on-site - 9x5 - response time: NBD - for P/N: 840371-291, 880173-291, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21

Digital and data-driven
Personalized and predictive
Innovation and intelligence

Op voorraad: 178 stuk(s)

Levertijd:

Product:
HPE Pointnext Tech Care Basic Service with Defective Media Retention

€ 2323,37 incl. 21% btw € 1920,14excl. 21% btw

Winkelwagen Offerte

Omschrijving

Product features

Digital and data-driven
Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.
Personalized and predictive
Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.
Innovation and intelligence
Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

3 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Covered Configurations

Server with OneView

Details

Service & Support

Extended service agreement - parts and labour - 3 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - knowledge base access - 3 years
Technical support - remote diagnosis - 3 years
Technical support - visual remote guidance - 3 years
New releases update - 3 years
Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web support - 3 years
Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Defective media retention - 3 years

Compatibility Information

Designed For

P/N: 840371-291, 840371-B21, 840371R-B21, 880173-291, 880173-B21, 880173R-B21, P02875-291, P02875-AA1, P02875-B21, P02875R-B21

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

Productvideo

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HPE Pointnext Tech Care Basic Service with Defective Media Retention

Omschrijving

Specificaties

Productvideo

Reviews

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