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HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty

Productcode: HS8K9PE | EAN/UPC: -
3.153,27 excl.btw
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: P21271R-B21, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21, R4T14A
  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance
Op voorraad: 178 stuk(s)
Levertijd:
Product:
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty
3815,46 incl. 21% btw 3153,27excl. 21% btw
Voorraad: 178

Omschrijving

HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: P21271R-B21, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21, R4T14A
Product features
  • Round-the-clock support
    With service availability 24 hours a day, 7 days a week, customers can rest assured that support is always within reach. This comprehensive coverage ensures that assistance is available whenever it's needed, minimizing downtime and keeping operations smooth.
  • Rapid response
    Featuring an impressive 15-minute response time, this service ensures that issues are addressed swiftly, ensuring minimal impact on your business operations. Quick and efficient, the service provides peace of mind in critical situations.
  • On-site convenience
    Offering the convenience of on-site service, this plan ensures that both parts and labor are provided at your location. This eliminates the need for shipping equipment out for repair, significantly reducing wait times and getting your systems back up and running quickly.

Specificaties

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Product info support - knowledge base access - 1 year
Technical support - remote diagnosis - 1 year
Technical support - visual remote guidance - 1 year
New releases update - 1 year
Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 1 year
Comprehensive defective material retention - 1 year
Compatibility Information
Designed For
P/N: 840369-291, 840369-AA1, 840369-B21, 840369R-B21, 840370-291, 840370-AA1, 840370-B21, 840370R-B21, 840371-AA1, 840372-S01, 840373-S01, 840374-S01, 841730-B21, 841730-B21#0D1, 841730-B21#ABA, 841730-B21#ABJ, 841730-B21#B19, 841730-B21#UUF, 841730R-B21, 841730R-B21#B19, 870740-S01, 875797-B21, 875797-B21#0D1, 875797-B21#ABJ, 875797-B21#B19, 875797-B21#UUF, 875807-291, 875807-AA1, 875807-B21, 875807R-B21, 880173-AA1, P02872-291, P02872-AA1, P02872-B21, P02872R-B21, P02873-291, P02873-AA1, P02873-B21, P02873R-B21, P02874-291, P02874-AA1, P02874-B21, P02874R-B21, P11794-AA1, P11795-AA1, P21271-291, P21271-AA1, P21271-B21, P21271R-B21, P21272-AA1, P24442-AA1, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21, Q9A07A, Q9H03A, Q9J04A, R0U60A, R0U61A, R4T11A, R4T12A, R4T13A, R4T14A

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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