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HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention

Productcode: HS8J2E | EAN/UPC: -
12.170,11 excl.btw
HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: P21271R-B21, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21, R4T14A
  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance
Op voorraad: 178 stuk(s)
Levertijd:
Product:
HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention
14725,83 incl. 21% btw 12170,11excl. 21% btw
Voorraad: 178

Omschrijving

HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: P21271R-B21, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21, R4T14A
Product features
  • Rapid on-site support
    Experience peace of mind with HPE Pointnext Tech Care's Critical Service, offering on-site repairs within 6 hours. This swift response ensures minimal downtime, keeping your operations running smoothly.
  • Round-the-clock availability
    With service availability 24 hours a day, 7 days a week, you're covered at all times. Whether it's a weekend or a holiday, our team is ready to support you whenever you need it.
  • Comprehensive coverage
    This extended service agreement includes both parts and labor, ensuring a complete solution to any issue. With comprehensive defective material retention, you can trust that your critical data is safeguarded.

Specificaties

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Details
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Technical support - phone consulting - 4 Years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Product info support - knowledge base access - 4 Years
Technical support - remote diagnosis - 4 Years
Technical support - visual remote guidance - 4 Years
New releases update - 4 Years
Technical support - phone consulting - 4 Years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Product info support - web support - 4 Years
Technical support - outage management - 4 Years
Comprehensive defective material retention - 4 Years
Compatibility Information
Designed For
P/N: 840369-291, 840369-AA1, 840369-B21, 840369R-B21, 840370-291, 840370-AA1, 840370-B21, 840370R-B21, 840371-AA1, 840372-S01, 840373-S01, 840374-S01, 841730-B21, 841730-B21#0D1, 841730-B21#ABA, 841730-B21#ABJ, 841730-B21#B19, 841730-B21#UUF, 841730R-B21, 841730R-B21#B19, 870740-S01, 875797-B21, 875797-B21#0D1, 875797-B21#ABJ, 875797-B21#B19, 875797-B21#UUF, 875807-291, 875807-AA1, 875807-B21, 875807R-B21, P02872R-B21, P02873-291, P02873-AA1, P02873-B21, P02873R-B21, P02874-291, P02874-AA1, P02874-B21, P02874R-B21, P21271-291, P21271-AA1, P21271-B21, P21271R-B21, P21272-AA1, P24442-AA1, P40455-AA1, P40455-B21, P40456-AA1, P40456-B21, P40457-B21, Q9A07A, Q9H03A, Q9J04A, R0U60A, R0U61A, R4T11A, R4T12A, R4T13A, R4T14A

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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