HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty

Productcode: H41K4PE | EAN/UPC: 4549821459490

€ 358,24 excl.btw

HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 470065-802, 470065-810, 712329R-371, 722445-B21#A2S, 722445R-B21#ABG, 722447R-B21#ARB

Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance

Op voorraad: 178 stuk(s)

Levertijd:

Product:
HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty

€ 433,47 incl. 21% btw € 358,24excl. 21% btw

Winkelwagen Offerte

Omschrijving

Product features

Reliable support 24/7
The service offers 24 hours a day and 7 days a week availability, ensuring that assistance is always at hand when needed, preventing delays in critical situations.
Prompt response times
Different response times based on severity levels ensure that urgent matters are dealt with swiftly, enabling quick recovery from potential disruptions.
Comprehensive assistance options
With visual remote guidance and remote diagnosis, customers receive thorough support without needing an on-site visit, streamlining the troubleshooting process.
Access to knowledge resources
Customers benefit from a knowledge base and web support, providing them with valuable information and tools to tackle issues on their own if necessary.
Data protection feature
The service includes defective media retention, ensuring that damaged or unused materials are securely managed, further safeguarding sensitive customer data.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Response Time

4 hours

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Product info support - knowledge base access - 1 year
Technical support - remote diagnosis - 1 year
Technical support - visual remote guidance - 1 year
New releases update - 1 year
Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 1 year
Defective media retention - 1 year

Compatibility Information

Designed For

P/N: 470065-796, 470065-798, 470065-799, 470065-800, 470065-802, 470065-805, 470065-806, 470065-807, 470065-808, 470065-809, 470065-810, 470065-814, 470065-826, 470065-832, 470065-861, 470065-862, 470065-863, 470065-864, 712327-001, 712327-011, 712327-031, 712327-041, 712327-051, 712327-421, 712327R-001, 712327R-421, 712328-011, 712328-051, 712328R-001, 712328R-371, 712328R-421, 712329-011, 712329-051, 712329-371, 712329-AA1, 712329R-001, 712329R-011, 712329R-371, 712329R-421, 712329R-AA1, 722445-B21#0D1, 722445-B21#A2S, 722445-B21#ABA, 722445-B21#ABG, 722445-B21#ABJ, 722445-B21#ABZ, 722445-B21#AC4, 722445-B21#ACC, 722445-B21#ACE, 722445-B21#ACF, 722445-B21#ACJ, 722445-B21#ACQ, 722445-B21#AKJ, 722445-B21#AKM, 722445-B21#AR8, 722445-B21#ARB, 722445-B21#ARS, 722445-B21#B19, 722445R-B21, 722445R-B21#ABG, 722445R-B21#AKM, 722445R-B21#B19, 722446-B21#0D1, 722446-B21#A2S, 722446-B21#ABA, 722446-B21#ABG, 722446-B21#ABJ, 722446-B21#ABZ, 722446-B21#AC4, 722446-B21#ACC, 722446-B21#ACE, 722446-B21#ACF, 722446-B21#ACJ, 722446-B21#ACQ, 722446-B21#AKJ, 722446-B21#AKM, 722446-B21#AR8, 722446-B21#ARB, 722446-B21#ARS, 722446-B21#B19, 722446R-B21, 722446R-B21#ABZ, 722446R-B21#ACC, 722446R-B21#B19, 722447-B21#0D1, 722447-B21#A2S, 722447-B21#ABA, 722447-B21#ABG, 722447-B21#ABJ, 722447-B21#ABZ, 722447-B21#AC4, 722447-B21#ACC, 722447-B21#ACE, 722447-B21#ACF, 722447-B21#ACJ, 722447-B21#ACQ, 722447-B21#AKJ, 722447-B21#AKM, 722447-B21#AR8, 722447-B21#ARB, 722447-B21#ARS, 722447-B21#B19, 722447R-B21, 722447R-B21#ABG, 722447R-B21#ARB, 722447R-B21#B19, 724160-035, 724160-045, 724160-055, 724160-425, 724162-425, 725154R-AA5, 725156R-015, 736327-001, 736327R-001, 736661-S01, 736662-S01, 742298-035, 742298-425, 768729-001, 768729-031, 768729-041, 768729-051, 768729-421, 768729R-001, 768729R-421, 768748-001, 768748-031, 768748-041, 768748-051, 768748-421, 768748R-001, 768748R-421, 768752-035, 768752-425, 777882-S01, 783312-S01, J2Q96A, K1M65A

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

Productvideo

Heb je zelf een goede video voor dit product? Youtube video indienen

Gerelateerde producten

Lenovo Premium Care with Depot Support

Productcode: 5WS1E25338
EAN/UPC:

Lenovo Premium Care with Depot Support - Extended service agreement - parts and labour (for system with 1 year courier or carry-in warranty) - 3 years - for IdeaPad D330-10; Tab P11 Pro; ThinkSmart View for Zoom ZA84; Yoga Duet 7 13

Real people
Real fast
Hassle-free
PC Health Check

Levertijd 1-6 weken

€ 88,57

Winkelwagen

HP Electronic HP Care Pack Next business day Channel Partner only Remote and Parts Exchange Support

Productcode: U9ZJ1E
EAN/UPC:

Electronic HP Care Pack Next business day Channel Partner only Remote and Parts Exchange Support - Extended service agreement - advance parts replacement - 4 years - shipment - 9x5 - response time: NBD - for DesignJet Z6810 Production

Protection against a cruel world
Get your problems solved

Levertijd 1-6 weken

€ 5.767,73

Winkelwagen

Lenovo Post Warranty Premier Support Plus

Productcode: 5WS1M88244
EAN/UPC:

Lenovo Post Warranty Premier Support Plus - Extended service agreement - parts and labour (for system with 1 year Premier Support) - 5 years (from original purchase date of the equipment) - on-site - response time: NBD - for P/N: 21H3002EGE

24 x 7 x 365 hardware and software support
Direct access to advanced technicians
Single point of contact and simplified escalation
Unscripted solutions through phone, chat, or email
Next business day onsite and parts prioritization
Proactive and predictive issue detection

Levertijd 1-6 weken

€ 461,01

Winkelwagen

HPE Pointnext Tech Care Basic Service Post Warranty

Productcode: H10S2PE
EAN/UPC:

HPE Pointnext Tech Care Basic Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: AE459B, AE459BR, C0L99A, C0L99AR, C0L99SB, EJ014B, EJ014BR, P9B18A, P9B19A, P9G73A

Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance

Direct leverbaar

€ 770,82

Winkelwagen

HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty

Omschrijving

Specificaties

Productvideo

Reviews

Gerelateerde producten

Lenovo Premium Care with Depot Support

€ 88,57

HP Electronic HP Care Pack Next business day Channel Partner only Remote and Parts Exchange Support

€ 5.767,73

Lenovo Post Warranty Premier Support Plus

€ 461,01

HPE Pointnext Tech Care Basic Service Post Warranty

€ 770,82