HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty

Productcode: H38T6PE | EAN/UPC: -

€ 201,69 excl.btw

HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: 612275-201, 612275-291, 612275-371, 612275-AA1, 633724-201, 633724-291, 633724-AA1

Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance

Op voorraad: 178 stuk(s)

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Product:
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty

€ 244,04 incl. 21% btw € 201,69excl. 21% btw

Winkelwagen Offerte

Omschrijving

Product features

Round-the-clock support
With service availability 24 hours a day, 7 days a week, customers can rest assured that support is always within reach. This comprehensive coverage ensures that assistance is available whenever it's needed, minimizing downtime and keeping operations smooth.
Rapid response
Featuring an impressive 15-minute response time, this service ensures that issues are addressed swiftly, ensuring minimal impact on your business operations. Quick and efficient, the service provides peace of mind in critical situations.
On-site convenience
Offering the convenience of on-site service, this plan ensures that both parts and labor are provided at your location. This eliminates the need for shipping equipment out for repair, significantly reducing wait times and getting your systems back up and running quickly.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Response Time

4 hours

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Product info support - knowledge base access - 1 year
Technical support - remote diagnosis - 1 year
Technical support - visual remote guidance - 1 year
New releases update - 1 year
Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
Extended service agreement - parts and labour - 1 year - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 1 year
Comprehensive defective material retention - 1 year

Compatibility Information

Designed For

P/N: 612275-001, 612275-011, 612275-201, 612275-291, 612275-371, 612275-421, 612275-AA1, 612275R-001, 612275R-011, 612275R-291, 612275R-371, 612275R-421, 612275R-AA1, 633724-001, 633724-011, 633724-201, 633724-291, 633724-371, 633724-421, 633724-AA1, 744900-371, 744900-421

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty

Omschrijving

Specificaties

Productvideo

Reviews

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