HPE Pointnext Tech Care Basic Service Post Warranty

Productcode: H24Z7PE | EAN/UPC: -

€ 1.925,67 excl.btw

HPE Pointnext Tech Care Basic Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q1J02B, Q1J02BR, Q1J03B, Q1J03BR, Q1J30B, Q1J30BR, Q1J31B, Q1J31BR, R4Y03A, R4Y03AR

Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance

Op voorraad: 178 stuk(s)

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Product:
HPE Pointnext Tech Care Basic Service Post Warranty

€ 2330,06 incl. 21% btw € 1925,67excl. 21% btw

Winkelwagen Offerte

Omschrijving

Product features

Reliable support
Ensure your business operations run smoothly with on-site service and support available by the next business day. With a focus on minimizing downtime, you'll have the assurance of parts and labor coverage to keep your systems operational.
Comprehensive coverage
Benefit from an extended service agreement that provides comprehensive on-site support Monday through Friday, 9 hours a day. This coverage ensures that any issues can be promptly addressed and resolved, reducing the impact on your business operations.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 1 year - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - knowledge base access - 1 year
Technical support - remote diagnosis - 1 year
Technical support - visual remote guidance - 1 year
New releases update - 1 year
Extended service agreement - parts and labour - 1 year - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web support - 1 year
Extended service agreement - parts and labour - 1 year - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday

Compatibility Information

Designed For

P/N: Q1J02A, Q1J02AR, Q1J02B, Q1J02BR, Q1J03A, Q1J03AR, Q1J03B, Q1J03BR, Q1J30A, Q1J30AR, Q1J30B, Q1J30BR, Q1J31A, Q1J31AR, Q1J31B, Q1J31BR, Q2R47A, Q2R48A, R4Y03A, R4Y03AR

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

Productvideo

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Collaborative Support and Collaborative Assistance

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HPE Pointnext Tech Care Basic Service Post Warranty

Omschrijving

Specificaties

Productvideo

Reviews

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