HPE Pointnext Tech Care Critical Service Post Warranty

Productcode: H24X1PE | EAN/UPC: -

€ 3.785,94 excl.btw

HPE Pointnext Tech Care Critical Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: Q1J02B, Q1J02BR, Q1J03B, Q1J03BR, Q1J30B, Q1J30BR, Q1J31B, Q1J31BR, R4Y03A, R4Y03AR

Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance

Op voorraad: 178 stuk(s)

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Product:
HPE Pointnext Tech Care Critical Service Post Warranty

€ 4580,99 incl. 21% btw € 3785,94excl. 21% btw

Winkelwagen Offerte

Omschrijving

Product features

Rapid repair service
With a repair time of 6 hours and service availability 24 hours a day, 7 days a week, the HPE Pointnext Tech Care Critical Service Post Warranty ensures minimal downtime, keeping your operations running smoothly.
Comprehensive coverage
This extended service agreement covers both parts and labor, providing peace of mind that your equipment is protected against unforeseen issues without additional costs.
On-site convenience
Technicians are available to provide on-site service within 80 km of the customer site, offering personalized and immediate support directly where it's needed most.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Repair Time

6 hours

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Product info support - knowledge base access - 1 year
Technical support - remote diagnosis - 1 year
Technical support - visual remote guidance - 1 year
New releases update - 1 year
Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3
Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Product info support - web support - 1 year
Technical support - outage management - 1 year

Compatibility Information

Designed For

P/N: Q1J02A, Q1J02AR, Q1J02B, Q1J02BR, Q1J03A, Q1J03AR, Q1J03B, Q1J03BR, Q1J30A, Q1J30AR, Q1J30B, Q1J30BR, Q1J31A, Q1J31AR, Q1J31B, Q1J31BR, Q2R47A, Q2R48A, R4Y03A, R4Y03AR

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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HPE Pointnext Tech Care Critical Service Post Warranty

Omschrijving

Specificaties

Productvideo

Reviews

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