HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty

Productcode: H24V3PE | EAN/UPC: -

€ 2.794,10 excl.btw

HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for P/N: Q1J00B, Q1J00BR, Q1J01B, Q1J01BR, Q1J28AR, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, Q1J32AR

Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
HPE Visual Remote Guidance (VRG)
HPE InfoSight dashboards
HPE InfoSight workload insights
Firmware updates for selected products
Collaborative Support and Collaborative Assistance

Op voorraad: 178 stuk(s)

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Product:
HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty

€ 3380,86 incl. 21% btw € 2794,10excl. 21% btw

Winkelwagen Offerte

Omschrijving

Product features

Rapid response
With a commitment to next business day on-site service, HPE Pointnext Tech Care ensures minimal downtime, offering parts and labor as part of the extended service agreement. This swift response is crucial for maintaining operational efficiency and reducing any potential impact on business operations.
Comprehensive support
The Basic Service with Defective Media Retention Post Warranty includes not just on-site repairs but also phone consulting, providing a holistic approach to technical support. Service is available 9 hours a day, Monday through Friday, ensuring help is on hand during standard business hours.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

2 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 2 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - knowledge base access - 2 years
Technical support - remote diagnosis - 2 years
Technical support - visual remote guidance - 2 years
New releases update - 2 years
Extended service agreement - parts and labour - 2 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web support - 2 years
Extended service agreement - parts and labour - 2 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Defective media retention - 2 years

Compatibility Information

Designed For

P/N: Q1J00A, Q1J00AR, Q1J00B, Q1J00BR, Q1J01A, Q1J01AR, Q1J01B, Q1J01BR, Q1J04A, Q1J04AR, Q1J28A, Q1J28AR, Q1J28B, Q1J28BR, Q1J29A, Q1J29AR, Q1J29B, Q1J29BR, Q1J32A, Q1J32AR

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty

Omschrijving

Specificaties

Productvideo

Reviews

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