HP POLY+ Partner - Technical support

Productcode: P74605442 | EAN/UPC: -

€ 4.556,81 excl.btw

POLY+ Partner - Technical support - for Poly Clariti Collaboration Server Appliance Edition and Virtual Edition - 5HD/10SD/25SVC resource configured and licensed system - phone consulting - 1 year - 24x7 - response time: 30 min

30 min response time for critical issues
24/7 service availability via phone, e-mail, and web
Technical support for a wide range of severity levels
Locally installed for seamless integration with your systems

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HP POLY+ Partner - Technical support

€ 5513,74 incl. 21% btw € 4556,81excl. 21% btw

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Omschrijving

Product features

Rapid response times
With response times as quick as 30 min for severity level 1 issues, POLY+ Partner ensures that technical support is always within reach, minimizing downtime and keeping your operations smooth.
Round-the-clock availability
Service availability 24 hours a day, 7 days a week across phone, e-mail, and web support channels means that no matter when a problem arises, POLY+ Partner is ready to assist.
Comprehensive phone consulting
POLY+ Partner offers extensive phone consulting services, covering a wide range of severity levels to ensure that all your technical queries are addressed promptly and effectively.

Specificaties

General

Type

Technical support

Service Included

Phone consulting

Full Contract Period

1 year

Response Time

30 min

Service Availability

24 hours a day / 7 days a week

Software

Software Title

Poly Clariti Collaboration Server Appliance Edition and Virtual Edition

Installation Type

Locally installed

Licence Qty

5HD/10SD/25SVC resource configured and licensed system

Details

Service & Support

Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2
Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 3
E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Web support - 1 year - availability: 24 hours a day / Monday-Sunday

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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HP POLY+ Partner - Technical support

Omschrijving

Specificaties

Productvideo

Reviews

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