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Fortinet FortiCare 24x7 and FortiGuard Enterprise ATP Bundle Contract

Productcode: FC-10-0VM02-643-02-12 | EAN/UPC: -
5.792,78 excl.btw
Fortinet FortiCare 24x7 and FortiGuard Enterprise ATP Bundle Contract - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FML-VM02
  • Provides advanced parts replacement services
  • Offers next business day response
  • Includes phone and email consulting for assistance
  • Provides access to a web knowledge base for self-service support
  • Ensures regular updates for network security management
Op voorraad: 20 stuk(s)
Levertijd:
Product:
Fortinet FortiCare 24x7 and FortiGuard Enterprise ATP Bundle Contract
7009,26 incl. 21% btw 5792,78excl. 21% btw
Voorraad: 20

Omschrijving

Fortinet FortiCare 24x7 and FortiGuard Enterprise ATP Bundle Contract - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for P/N: FML-VM02
Product features
  • Comprehensive service coverage
    This extended service agreement includes various essential updates and support to ensure that complicated network devices are functioning effectively. The inclusion of new releases, virus definitions, and intrusion definitions helps maintain network integrity.
  • Prompt response support
    With a next business day response time, users can expect quick assistance in case of equipment issues. This responsiveness is crucial for maintaining operational continuity and addressing potential security threats swiftly.
  • Expert consulting options
    Access to both phone and email consulting allows users to communicate directly with support professionals. This personalized approach enhances the resolution process, making it more efficient.
  • Self-service resources available
    With web knowledge base access, users can independently search for solutions to common issues. This resource empowers users and aids in faster problem resolution without the need for direct contact.
  • Versatile update services
    The contract ensures regular updates on critical components such as URL databases and email databases. These updates play a vital role in keeping the network secure and up to date with the latest threats.

Specificaties

General
Service Included
Advance parts replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Details
Service & Support
Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Friday
Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Virus definitions update - 1 year
Intrusion definitions update - 1 year
URL Database update - 1 year
E-mail database update - 1 year
Compatibility Information
Designed For
P/N: FML-VM02

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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