HP Poly Elite On-Site 4hr - Extended service agreement

Productcode: E64350914 | EAN/UPC: -

€ 1.269,25 excl.btw

Poly Elite On-Site 4hr - Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - for Poly EagleEye IV 12x

Single point of contact for you to get the help you need
The go-to tech support you can always count on
Priority 24x7 technical support to a designated team
Ecosystem Cloud Partner Support (ECPS)

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HP Poly Elite On-Site 4hr - Extended service agreement

€ 1535,79 incl. 21% btw € 1269,25excl. 21% btw

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Omschrijving

Poly Elite On-Site 4hr - Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - for Poly EagleEye IV 12x

Product features

Single point of contact for you to get the help you need
Poly will assign a dedicated Customer Succes Manager (CSM) to monitor, analyze and report on the service and support of your Poly solutions.
The go-to tech support you can always count on
The TAM is your primary technical resource who manages escalations, updates the CSM, offers recommendations for deployment planning, provides version control for software and hardware product upgrades, and oversees remote deployment of system upgrades.
Priority 24x7 technical support to a designated team
Receive account-specific phone access to the customer support team familiar with your deployment who assist in solving issues around-the-clock.
Ecosystem Cloud Partner Support (ECPS)
Ecosystem Cloud Partner Support (ECPS) improves response times in Poly-enabled ecosystem cloud solutions by acting as your primary point of contact.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Response Time

4 hours

Details

Service & Support

Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - monthly report - 1 year
Product info support - web knowledge base access - 1 year
New releases update - 1 year

Compatibility Information

Designed For

Poly EagleEye IV 12x

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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HP Poly Elite On-Site 4hr - Extended service agreement

Omschrijving

Specificaties

Productvideo

Reviews

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