Veeam Premium Support - Technical support

Productcode: V-ESSSTD-VS-P02PP-00 | EAN/UPC: -

€ 680,50 excl.btw

for Veeam Backup Essentials Standard for VMware - 2 sockets - prepaid - includes first year 24/7 uplift - phone consulting - 2 years - 24x7

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Veeam Premium Support - Technical support

€ 823,41 incl. 21% btw € 680,50excl. 21% btw

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Omschrijving

Veeam Premium Support - Technical support - for Veeam Backup Essentials Standard for VMware - 2 sockets - prepaid - includes first year 24/7 uplift - phone consulting - 2 years - 24x7

Specificaties

General

Type

Technical support

Service Included

Phone consulting

Full Contract Period

2 years

Service Availability

24 hours a day / 7 days a week

Software

Software Title

Veeam Backup Essentials Standard for VMware

Licence Qty

2 sockets

Licence Pricing

Prepaid

Licensing Details

Includes first year 24/7 uplift

Details

Service & Support

Phone consulting - 2 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 2 years availability: 24 hours a day / Monday-Sunday ¦ Web support - 2 years availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years

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