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Veeam Premium Support - Technical support

Productcode: V-ESSSTD-VS-P02PP-00 | EAN/UPC: -
680,50 excl.btw
for Veeam Backup Essentials Standard for VMware - 2 sockets - prepaid - includes first year 24/7 uplift - phone consulting - 2 years - 24x7
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Veeam Premium Support - Technical support
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Omschrijving

Veeam Premium Support - Technical support - for Veeam Backup Essentials Standard for VMware - 2 sockets - prepaid - includes first year 24/7 uplift - phone consulting - 2 years - 24x7

Specificaties

General
Type
Technical support
Service Included
Phone consulting
Full Contract Period
2 years
Service Availability
24 hours a day / 7 days a week
Software
Software Title
Veeam Backup Essentials Standard for VMware
Licence Qty
2 sockets
Licence Pricing
Prepaid
Licensing Details
Includes first year 24/7 uplift
Details
Service & Support
Phone consulting - 2 years - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 2 years availability: 24 hours a day / Monday-Sunday ¦ Web support - 2 years availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years

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