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HPE Pointnext Tech Care Basic Service Post Warranty

Productcode: H39CBPE | EAN/UPC: 4549821549276
1.852,59 excl.btw
HPE Pointnext Tech Care Basic Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for ProLiant DL325 Gen11
  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance
Op voorraad: 10 stuk(s)
Levertijd:
Product:
HPE Pointnext Tech Care Basic Service Post Warranty
2241,63 incl. 21% btw 1852,59excl. 21% btw
Voorraad: 10

Omschrijving

HPE Pointnext Tech Care Basic Service Post Warranty - Extended service agreement - parts and labour - 2 years - on-site - 9x5 - response time: NBD - for ProLiant DL325 Gen11
Product features
  • Reliable support
    Ensure your business operations run smoothly with on-site service and support available by the next business day. With a focus on minimizing downtime, you'll have the assurance of parts and labor coverage to keep your systems operational.
  • Comprehensive coverage
    Benefit from an extended service agreement that provides comprehensive on-site support Monday through Friday, 9 hours a day. This coverage ensures that any issues can be promptly addressed and resolved, reducing the impact on your business operations.

Specificaties

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - knowledge base access - 2 years
Technical support - remote diagnosis - 2 years
Technical support - visual remote guidance - 2 years
New releases update - 2 years
Extended service agreement - parts and labour - 2 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Product info support - web support - 2 years
Extended service agreement - parts and labour - 2 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Compatibility Information
Designed For
HPE ProLiant DL325 Gen11

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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