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HPE Foundation Care - Extended service agreement

Productcode: H39BXPE | EAN/UPC: -
2.351,82 excl.btw
HPE Foundation Care - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 2 h - for ProLiant DL325 Gen11
  • Make one call to access global support specialists
  • Resolve issues quickly with alerts and access to actionable information
  • Use the unique combination of automated support and HPE expertise
Op voorraad: 9876 stuk(s)
Levertijd:
Product:
HPE Foundation Care - Extended service agreement
2845,70 incl. 21% btw 2351,82excl. 21% btw
Voorraad: 9876

Omschrijving

HPE Foundation Care - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: 2 h - for ProLiant DL325 Gen11
Product features
  • Simplify your support experience
    Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
  • Reduce complexity
    Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
  • Reduce downtime
    Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
  • Prepare for growth
    Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
  • Boost control and management
    Leverage online visibility into your assets and support status with the HPE Support Center website.
  • Foundation Care call-to-repair service
    Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.

Specificaties

General
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
2 hours
Service Availability
9 hours a day / 5 days a week
Details
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - response time: 2 h - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 1 year
Product info support - web knowledge base access - 1 year
New releases update - 1 year
Defective media retention - 1 year
Compatibility Information
Designed For
HPE ProLiant DL325 Gen11

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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