Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC)

Productcode: 98000-H35312 | EAN/UPC: -

€ 2.306,76 excl.btw

Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - Technical support - phone consulting - 1 year - 24x7 - response time: 15 min - for P/N: VSP7400- 48Y-8C

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Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC)

€ 2791,18 incl. 21% btw € 2306,76excl. 21% btw

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Omschrijving

Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC) - Technical support - phone consulting - 1 year - 24x7 - response time: 15 min - for P/N: VSP7400- 48Y-8C

Specificaties

General

Service Included

Phone consulting

Full Contract Period

1 year

Response Time

15 min

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - priority 1
Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 2
Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Sunday - priority 3
Technical support - phone consulting - 1 year - response time: immediate acknowledgment - availability: 24 hours a day / Monday-Sunday - priority 4
Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Training - 1 year - 4 incidents per year
New releases update - 1 year

Compatibility Information

Designed For

P/N: VSP7400- 48Y-8C

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Extreme Networks ExtremeWorks Premier Software and Global Technical Assistance Center (GTAC)

Omschrijving

Specificaties

Productvideo

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