HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty

Parts and labour

On-site

1 year

Next business day

9 hours a day / 5 days a week

Extended service agreement - parts and labour - 1 year - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - parts and labour - 1 year - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Extended service agreement - parts and labour - 1 year - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 1 year

P/N: 878612-B21, 878612-B21#0D1, 878612-B21#ABA, 878612-B21#ABJ, 878612-B21#B19, 878612-B21#UUF, 878612R-B21, 878613-B21, 878613-B21#0D1, 878613-B21#ABJ, 878613-B21#B19, 878613-B21#UUF, 878613R-B21, 878614-B21, 878614-B21#0D1, 878614-B21#ABA, 878614-B21#ABJ, 878614-B21#B19, 878614-B21#UUF, 878614R-B21, 878614R-B21#B19, 878615-B21, 878615-B21#0D1, 878615-B21#ABA, 878615-B21#ABJ, 878615-B21#B19, 878615-B21#UUF, 878615R-B21, 878615R-B21#B19, 878616-B21, 878616-B21#0D1, 878616-B21#ABA, 878616-B21#ABJ, 878616-B21#B19, 878616-B21#UUF, 878617-B21, 878617-B21#0D1, 878617-B21#ABA, 878617-B21#ABJ, 878617-B21#B19, 878617-B21#UUF, 878618-B21, 878618-B21#0D1, 878618-B21#ABA, 878618-B21#ABJ, 878618-B21#B19, 878618-B21#UUF, 878619-B21, 878619-B21#0D1, 878619-B21#ABA, 878619-B21#ABJ, 878619-B21#B19, 878619-B21#UUF, 878712-291, 878712-AA1, 878712-B21, 878712R-B21, 878714-291, 878714-AA1, 878714-B21, 878714R-B21, 878716-291, 878716-B21, 878716R-B21, 878718-291, 878718-B21, 878718R-B21, 878720-291, 878720-B21, 878720R-B21, 878722-291, 878722-B21, 878722R-B21, 878724-291, 878724-B21, 878724R-B21, P00206-425, P00207-425, P00208-425, P00323-S01, P00324-S01, P00325-S01, P00326-S01, P00327-295, P00328-375, P05887-291, P05887-B21, P05887R-B21, P09707-291, P09707-AA1, P09707-B21, P09708-291, P09708-AA1, P09708-B21, P09708R-B21, P11747-291, P11747-B21, P11747R-B21, P11809-291, P11809-B21, P11809R-B21, P16690-291, P16690-B21, P16690R-B21, P16692-291, P16692-B21, P16692R-B21, P16693-291, P16693-B21, P16693R-B21, P16694-291, P16694-B21, P16694R-B21, P16710R-B21, P26897-291, P26897-B21, P26897R-B21, P26898-291, P26898-B21, P26898R-B21, R1Q16A, R1Q17A, R1Q17B, R3J34A, R3J34AR, R6M68A, R6M69A