HPE Foundation Care 4-Hour Exchange Service

Productcode: HU4H9E | EAN/UPC: -

€ 91,59 excl.btw

HPE Foundation Care 4-Hour Exchange Service - Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, for retail customers - for P/N: R3V36A, R3V36AR, R3V38A, R3V40A, R3V42A, R3V44A

Provides access to Hewlett Packard Enterprise technical resources for problem resolution
May contribute to improved system performance and reduced downtime
Allows your IT resources to stay focused on their core tasks and priorities
Escalation management
Access to electronic support information and services
Remote problem diagnosis and support
Advance parts exchange
Prepaid shipping label, materials, and instructions for defective unit return
Replacement parts and materials
Problem analysis and resolution

Op voorraad: 9876 stuk(s)

Levertijd:

Product:
HPE Foundation Care 4-Hour Exchange Service

€ 110,82 incl. 21% btw € 91,59excl. 21% btw

Winkelwagen Offerte

Omschrijving

Product features

Escalation management
Hewlett Packard Enterprise has established formal escalation procedures to facilitate the resolution of complex incidents. Local Hewlett Packard Enterprise management coordinates incident escalation, enlisting the skills of appropriate HPE resources and/or selected third parties to assist with problem solving.
Access to electronic support information and services
As part of this service, Hewlett Packard Enterprise provides access to commercially available electronic and web-based tools.
Remote problem diagnosis and support
When experiencing a problem, the customer must first place a call to a designated support telephone number. Hewlett Packard Enterprise will provide basic telephone technical assistance with installation, product configuration, setup, and problem resolution. Prior to any remote or offsite assistance, HPE may ask the customer to provide relevant information, start diagnostic tools, and perform other supporting activities at the request of HPE. HPE will then work with the customer remotely to isolate the hardware problem.

Specificaties

General

Service Included

Replacement

Location

Shipment

Full Contract Period

4 years

Response Time

4 hours

Service Availability

24 hours a day / 7 days a week

Pricing Type

Academic, for retail customers

Details

Service & Support

Extended service agreement - replacement - 4 Years - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 4 Years
Technical support - phone consulting - 4 Years - availability: 24 hours a day / Monday-Sunday
New releases update - 4 Years

Compatibility Information

Designed For

P/N: R3V36A, R3V36AR, R3V38A, R3V40A, R3V42A, R3V44A

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

Productvideo

Heb je zelf een goede video voor dit product? Youtube video indienen

Gerelateerde producten

HPE Foundation Care Next Business Day Software Support

Productcode: U3ZZ2E
EAN/UPC:

HPE Foundation Care Next Business Day Software Support - Technical support - for HPE Intelligent Management Center (IMC) Remote Site Manager - consulting - 3 years - 8x5 - response time: 2 h

Levertijd 1-6 weken

€ 486,45

Winkelwagen

HPE Foundation Care 24x7 Service Post Warranty

Productcode: U4BV8PE
EAN/UPC:

HPE Foundation Care 24x7 Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h

Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials
Firmware updates for selected products
Access to technical resources
Software support
Installation advisory support
Software features and operational support
Software product and documentation updates

Direct leverbaar

€ 3.143,52

Winkelwagen

HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention

Productcode: HA1A9E
EAN/UPC:

HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P/N: JL581A, JL581A#ABB, JL581A#ACC, JL581A#B2C, JL581AR, JL581AR#ABA

Make one call to access global support specialists
Resolve issues quickly with alerts and access to actionable information
Use the unique combination of automated support and HPE expertise

Direct leverbaar

€ 7.695,31

Winkelwagen

HPE Aruba AirWave - Licence - 1 device

Productcode: JW605AAE
EAN/UPC: 0190017026534

HPE Aruba AirWave - Licence - 1 device - K-12 Schools - ESD

Solve connectivity issues before they happen
See what's inside all those mobile Apps
Watch Wi-Fi coverage on-demand
Simplify management of multivendor networks

Direct leverbaar

€ 153,46

Winkelwagen

HPE Foundation Care 4-Hour Exchange Service

Omschrijving

Specificaties

Productvideo

Reviews

Gerelateerde producten

HPE Foundation Care Next Business Day Software Support

€ 486,45

HPE Foundation Care 24x7 Service Post Warranty

€ 3.143,52

HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention

€ 7.695,31

HPE Aruba AirWave - Licence - 1 device

€ 153,46