HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty

Parts and labour

On-site

1 year

6 hours

24 hours a day / 7 days a week

Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Defective media retention - 1 year

P/N: 868705R-B21, 868706R-B21, 875783-B21#UUF, 875784-B21#0D1, 875784-B21#ABJ, 875784-B21#UUF, 875785-B21#0D1, 875785-B21#ABJ, 875785-B21#UUF, P01945-S01, P01946-S01, P01947-S01, P01948-S01, P01949-S01, P01950-S01, P01951-S01, P01952-S01, P02149R-001, P05524-291, P06419-291, P06421-291, P06421R-B21, P06422-291, P06422R-B21, P06423-291, P06423R-B21, P19714-B21, P19715-B21, P19716-B21, P19717-B21, P19717-B21#0D1, P19717-B21#ABA, P19717-B21#ABJ, P19717-B21#B19, P19717-B21#UUF, P19717R-B21, P19718-B21, P19718-B21#0D1, P19718-B21#ABA, P19718-B21#ABJ, P19718-B21#B19, P19718-B21#UUF, P19718R-B21, P19719-B21, P19719-B21#0D1, P19719-B21#ABA, P19719-B21#ABJ, P19719-B21#B19, P19719-B21#UUF, P19719R-B21, P19720-B21, P19720-B21#0D1, P19720-B21#ABA, P19720-B21#ABJ, P19720-B21#AKM, P19720-B21#B19, P19720-B21#UUF, P19720R-B21, P19720R-B21#B19, P20172-291, P20172-B21, P20172R-B21, P20174-291, P20174-B21, P20174R-B21, P20182-291, P20182-B21, P20182R-B21, P20245-291, P20245-B21, P20245R-B21, P20248-291, P20248-B21, P20248R-B21, P20249-291, P20249-B21, P20249R-B21, P23465-291, P23465-B21, P23465R-B21, P23475-AA1, P23476-AA1, P23477-AA1, P23478-AA1, P23479-AA1, P23480-AA1, P24164-B21, P24840-291, P24840-B21, P24840R-B21, P24841-291, P24841-B21, P24841R-B21, P24842-291, P24842-B21, P24842R-B21, P24844-291, P24844-B21, P24844R-B21, P24845-291, P24845-B21, P24845R-B21, P24846-291, P24846-B21, P24846R-B21, P24847-291, P24847-B21, P24847R-B21, P24848-291, P24848-B21, P24848R-B21, P24849-291, P24849-B21, P24849R-B21, P24850-291, P24850-B21, P24850R-B21, P25215-AA1, P25216-AA1, P25217-AA1, P36135-291, P36135-B21, P39380-291, P39380-B21, P40422-B21, P40423-B21, P40424-B21, P40425-B21, P40426-B21, P40427-B21, P40428-B21, P40717-291, P40717-B21, P40717R-B21, Q8T85A, Q8T86A, Q8T87A, Q8T88A, Q8T89A, Q8T90A, Q8T91A, Q8T92A, Q9A02A, Q9A03A, Q9A05A, Q9K01A, Q9K02A, Q9K03A, Q9K04A, Q9V07A, Q9V07B, R0Q30AR, R0Q31AR, R0R62A, R1A19A, R4T10A, R7E81A