HPE Foundation Care Next Business Day Service

Productcode: HC7B4E | EAN/UPC: -

€ 11.367,98 excl.btw

HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 5 years - on-site - 9x5 - response time: NBD - for P/N: JL624A, JL624AR, JL624AR#ABA, JL625A, JL625AR, JL625AR#ABA, JL857A, JL858A

Escalation management
HPE electronic remote support solution
Access to electronic support information and services

Op voorraad: 178 stuk(s)

Levertijd:

Product:
HPE Foundation Care Next Business Day Service

€ 13755,26 incl. 21% btw € 11367,98excl. 21% btw

Winkelwagen Offerte

Omschrijving

Product features

Simplify your support experience
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
Reduce complexity
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
Reduce downtime
Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website.
Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

5 years

Response Time

Next business day

Service Availability

9 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 5 years
Product info support - web knowledge base access - 5 years
New releases update - 5 years

Compatibility Information

Designed For

P/N: JL624A, JL624AR, JL624AR#ABA, JL625A, JL625AR, JL625AR#ABA, JL857A, JL858A

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

Productvideo

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Escalation management
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Access to electronic support information and services

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HPE Foundation Care Next Business Day Service

Omschrijving

Specificaties

Productvideo

Reviews

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