Mellanox NVIDIA AI Enterprise Support Services Business Standard Support

Productcode: 783-SEAN0Z+P2CMI60 | EAN/UPC: -

€ 191,13 excl.btw

NVIDIA AI Enterprise Support Services Business Standard Support - Extended service agreement - phone consulting - 5 years - 9x5 - response time: 4 h

Phone consulting for immediate technical support
Multiple technical support instances for comprehensive assistance
Direct access to NVIDIA's expert team for specialized guidance
Designed to optimize performance and productivity in AI enterprise solutions
Ensures minimal downtime with efficient problem resolution

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Mellanox NVIDIA AI Enterprise Support Services Business Standard Support

€ 231,27 incl. 21% btw € 191,13excl. 21% btw

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Omschrijving

NVIDIA AI Enterprise Support Services Business Standard Support - Extended service agreement - phone consulting - 5 years - 9x5 - response time: 4 h

Product features

Expert support
Gain access to NVIDIA's team of experts with phone consulting services designed to address your technical support needs efficiently. With multiple instances of technical support available, you can rest assured that help is just a call away, ensuring minimal downtime and maximum productivity for your business operations.
Dedicated assistance
NVIDIA AI Enterprise Support Services offer dedicated technical support, providing you with the specialized assistance required to navigate complex AI enterprise solutions. This service ensures that your business uses NVIDIA technology to its full potential, optimizing performance and outcomes.

Specificaties

General

Service Included

Phone consulting

Full Contract Period

5 years

Response Time

4 hours

Service Availability

9 hours a day / 5 days a week

Details

Service & Support

Technical support - phone consulting - 5 years - response time: 4 h - availability: 9 hours a day / Monday-Friday - severity level 1/2
Technical support - phone consulting - 5 years - response time: 1 business day - availability: 9 hours a day / Monday-Friday - severity level 3
Technical support - phone consulting - 5 years - response time: 2 business days - availability: 9 hours a day / Monday-Friday - severity level 4
Technical support - web support - 5 years - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Technical support - web support - 5 years - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3
Technical support - web support - 5 years - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity level 4
Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday
Training - 5 years
New releases update - 5 years

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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Mellanox NVIDIA AI Enterprise Support Services Business Standard Support

Omschrijving

Specificaties

Productvideo

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