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NVIDIA AI Enterprise Support Services Business Standard Support

Productcode: 781-S3VN0Z+P2CMI36 | EAN/UPC: -
€ 4.353,09 excl.btw
NVIDIA AI Enterprise Support Services Business Standard Support - Extended service agreement - phone consulting - 3 years - 9x5 - for Spectrum-2 SN3700
  • Phone consulting for immediate technical support
  • Multiple technical support instances for comprehensive assistance
  • Direct access to NVIDIA's expert team for specialized guidance
  • Designed to optimize performance and productivity in AI enterprise solutions
  • Ensures minimal downtime with efficient problem resolution
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NVIDIA AI Enterprise Support Services Business Standard Support
€ 5267,24 incl. 21% btw € 4353,09excl. 21% btw
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Omschrijving

NVIDIA AI Enterprise Support Services Business Standard Support - Extended service agreement - phone consulting - 3 years - 9x5 - for Spectrum-2 SN3700
Product features
  • Expert support
    Gain access to NVIDIA's team of experts with phone consulting services designed to address your technical support needs efficiently. With multiple instances of technical support available, you can rest assured that help is just a call away, ensuring minimal downtime and maximum productivity for your business operations.
  • Dedicated assistance
    NVIDIA AI Enterprise Support Services offer dedicated technical support, providing you with the specialized assistance required to navigate complex AI enterprise solutions. This service ensures that your business uses NVIDIA technology to its full potential, optimizing performance and outcomes.

Specificaties

General
Service Included
Phone consulting
Full Contract Period
3 years
Service Availability
9 hours a day / 5 days a week
Details
Service & Support
Technical support - phone consulting - 3 years - response time: 4 h - availability: 9 hours a day / Monday-Friday - severity level 1/2
Technical support - phone consulting - 3 years - response time: 1 business day - availability: 9 hours a day / Monday-Friday - severity level 3
Technical support - phone consulting - 3 years - response time: 2 business days - availability: 9 hours a day / Monday-Friday - severity level 4
Technical support - web support - 3 years - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Technical support - web support - 3 years - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3
Technical support - web support - 3 years - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity level 4
Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Training - 3 years
New releases update - 3 years
Compatibility Information
Designed For
NVIDIA Spectrum-2 SN3700

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