HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention

Productcode: U7PM4E | EAN/UPC: -

€ 359,84 excl.btw

HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB

Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials
Firmware updates for selected products
Access to technical resources
Software support
Installation advisory support
Software features and operational support
Software product and documentation updates

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HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention

€ 435,41 incl. 21% btw € 359,84excl. 21% btw

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Omschrijving

Product features

Reliable service availability
With support available 24 hours a day and 7 days a week, help is always reachable for any technical issues that may occur.
Swift response time
A response time of 2 to 4 hours provides assurance that problems are addressed promptly, minimizing potential downtime.
Inclusive support services
The agreement covers services, including parts, labor, phone consulting, and web knowledge base access.
Focused on material retention
The service includes comprehensive defective material retention, allowing for better resource management and reduced replacement costs.
On-site assistance
On-site support ensures that experts are present to resolve hardware and software issues directly at your location.

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Response Time

4 hours

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - parts and labour - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 1 year
Product info support - web knowledge base access - 1 year
New releases update - 1 year
Comprehensive defective material retention - 1 year

Compatibility Information

Designed For

P/N: JG936A#A1X, JG936A#ABG, JG936A#AC4, JG936A#AC6, JG936A#ACD, JG936A#ACF, JG936A#ACJ, JG936A#ACQ, JG936A#AKJ, JG936A#AKL, JG936A#AKM, JG936A#ARB, JG936A#ARE, JG936A#ARM, JG936A#B2B, JG936A#B8X, JG936AR#ABA, JG940A#0D1, JG940A#A1X, JG940A#ABB, JG940A#ABG, JG940A#AC4, JG940A#AC6, JG940A#ACD, JG940A#ACE, JG940A#ACF, JG940A#ACJ, JG940A#ACQ, JG940A#AKJ, JG940A#AKL, JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABA, JG940AR#ABB

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention

Omschrijving

Specificaties

Productvideo

Reviews

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