HPE Foundation Care Call-To-Repair Service Post Warranty

Productcode: U3SB2PE | EAN/UPC: -

€ 29.955,19 excl.btw

HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours

Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials
Firmware updates for selected products
Access to technical resources
Software support
Installation advisory support
Software features and operational support
Software product and documentation updates

Op voorraad: 61 stuk(s)

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Product:
HPE Foundation Care Call-To-Repair Service Post Warranty

€ 36245,78 incl. 21% btw € 29955,19excl. 21% btw

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Omschrijving

HPE Foundation Care Call-To-Repair Service Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - repair time: 6 hours

Specificaties

General

Service Included

Parts and labour

Location

On-site

Full Contract Period

1 year

Repair Time

6 hours

Service Availability

24 hours a day / 7 days a week

Details

Service & Support

Extended service agreement - parts and labour - 1 year - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday
Extended service agreement - parts and labour - 1 year - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 1 year
New releases update - 1 year
Product info support - web knowledge base access - 1 year

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