VMware Support and Subscription Production

Productcode: VS5-ESP-BUN-P-SSS-A | EAN/UPC: -

€ 1.070,60 excl.btw

Technical support - for VMware vSphere Essentials Plus Bundle (v. 5) - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

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VMware Support and Subscription Production

€ 1295,43 incl. 21% btw € 1070,60excl. 21% btw

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VMware Support and Subscription Production - Technical support - for VMware vSphere Essentials Plus Bundle (v. 5) - academic - emergency phone consulting - 1 year - 24x7 - response time: 30 min

Specificaties

General

Type

Technical support

Service Included

Emergency phone consulting

Full Contract Period

1 year

Response Time

30 min

Service Availability

24 hours a day / 7 days a week

Software

Software Title

VMware vSphere Essentials Plus Bundle

Version

Licence Pricing

Academic

Details

Service & Support

Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 6 contacts ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year

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VMware Support and Subscription Production

Omschrijving

Specificaties

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