VMware Support and Subscription Basic

Productcode: VS7-ENT-G-SSS-C | EAN/UPC: -

€ 699,50 excl.btw

Technical support - for VMware vSphere Enterprise Edition (v. 7) - 1 processor - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

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VMware Support and Subscription Basic

€ 846,40 incl. 21% btw € 699,50excl. 21% btw

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Omschrijving

VMware Support and Subscription Basic - Technical support - for VMware vSphere Enterprise Edition (v. 7) - 1 processor - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

Specificaties

General

Type

Technical support

Service Included

Emergency phone consulting

Full Contract Period

1 year

Response Time

4 business hours

Service Availability

12 hours a day / 5 days a week

Software

Software Title

VMware vSphere Enterprise Edition

Installation Type

Locally installed

Version

Licence Qty

1 processor

Details

Service & Support

Emergency phone consulting - 1 year / 4 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 4 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 4 contacts ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year

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