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VMware Support and Subscription Basic

Productcode: HZ7-ENC-100-G-SSS-A | EAN/UPC: -
8.092,03 excl.btw
VMware Support and Subscription Basic - Technical support - for VMware Horizon Enterprise Edition (v. 7) - 100 CCU - academic - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours
  • Global, 12 x 5 access to support
  • Unlimited support requests
  • Remote support
  • Online access to documentation, knowledge base articles and other technical resources
Op voorraad: 0 stuk(s)
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Product:
VMware Support and Subscription Basic
9791,36 incl. 21% btw 8092,03excl. 21% btw
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Omschrijving

VMware Support and Subscription Basic - Technical support - for VMware Horizon Enterprise Edition (v. 7) - 100 CCU - academic - emergency phone consulting - 1 year - 12x5 - response time: 4 business hours

Specificaties

General
Type
Technical support
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
4 business hours
Service Availability
12 hours a day / 5 days a week
Software
Software Title
VMware Horizon Enterprise Edition
Installation Type
Locally installed
Version
7
Licence Qty
100 CCU
Licence Pricing
Academic
Details
Service & Support
Emergency phone consulting - 1 year / 4 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 1 year / 4 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 4 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 4 contacts ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year

This data is supplied by 1WorldSync and matched through an automated process. Truedata is not responsible for errors in this data.

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